Dragon88 Privacy Policy – Protecting Your Personal Data

Dragon88 ("we", "platform", "Company") respects the privacy of every individual who uses our services. This Privacy Policy applies to all information collected through the dragon88 website, mobile app, and all related communication channels.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the Personal Data Protection (Class of Data Users) Order 2013, and guidelines issued by the Personal Data Protection Commissioner of Malaysia. We take this responsibility seriously and continually update our practices in line with the latest legal developments.

1Who We Are and the Scope of This Policy

Dragon88 is the data controller responsible for personal data collected from users of our platform. This Privacy Policy applies to:

• All dragon88 website visitors, including those who have not registered
• Registered members using any dragon88 service
• Individuals who contact the dragon88 customer support team
• Dragon88 mobile app users on iOS and Android
• Anyone who receives marketing communications from dragon88

This Policy does not apply to third-party websites or services that may be linked from the dragon88 platform. Dragon88 is not responsible for the privacy practices of any independent third parties.

2Types of Personal Data We Collect

Dragon88 collects various categories of personal data to enable us to deliver services that are safe, responsible, and of the highest quality. Here is a breakdown of the data we collect:

Data You Provide Directly

Automatically Collected Data

When you use the dragon88 platform, our systems automatically record certain technical information for security and service improvement purposes:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Platform activity logs (login, logout, betting)
• Session information including usage time and duration
• Navigation data and pages visited within the platform

3How We Use Your Personal Data

Dragon88 uses collected personal data for the following purposes, each with a valid legal basis under Malaysia's PDPA:

Dragon88 will not use your personal data for any purpose not listed in the table above without first obtaining your renewed consent.

4Sharing Data With Third Parties

Dragon88 takes a strictly limited and transparent approach to sharing members' personal data. We only share data in the following circumstances:

• Payment service provider: Transaction details required to process deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX are shared with the respective service providers. This sharing is kept to a minimum and limited strictly to the data needed to complete each transaction.
• Game software provider: A minimum amount of technical information may be shared with third-party game providers to enable access to their games within the dragon88 platform. No financial or full identity information is shared with these providers.
• Law enforcement authorities: Dragon88 will disclose personal data to Malaysian authorities when required to do so by a court order, warrant, or directive from a legitimate enforcement body.
• Technical service provider: Cloud infrastructure and technical service providers that assist us in operating the platform may have access to data stored within our systems. All such providers are bound by strict confidentiality agreements.

5Security & Data Protection

Dragon88 implements multiple layers of technical and organisational security controls to protect our members' personal data from unauthorised access, loss, or disclosure:

Technical Controls

• Encryption in transit: All communication between your device and dragon88's servers is encrypted using TLS 1.3 with 256-bit SSL.
• Data-at-rest encryption: All personal data stored in the dragon88 database is encrypted using AES-256.
• Two-factor authentication (2FA): Dragon88 provides and encourages the use of 2FA for all member accounts.
• Real-time threat monitoring: dragon88's security system monitors for suspicious activity around the clock and takes automated action to prevent unauthorised access.
• Periodic penetration testing: Dragon88 engages independent third-party security audits at least twice a year.

Organisational Controls

• Access to members' personal data is restricted to staff with a legitimate business need only
• All dragon88 staff undergo data protection training and sign confidentiality agreements
• A clear, tested incident response procedure to address any data breaches

While dragon88 takes all reasonable precautions, no security system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and enabling 2FA.

6Cookies & Tracking Technologies

Dragon88 uses cookies and similar tracking technologies to enhance your user experience and ensure platform features function correctly.

Types of Cookies We Use

• Essential Cookies: These cookies are required for the dragon88 platform to function properly – including login authentication, session management, and security controls. They cannot be disabled.
• Performance Cookies: We use analytics cookies to understand how users interact with the dragon88 platform. This helps us identify areas for improvement.
• Preference Cookies: These cookies store your preferences — such as language, odds format, and display settings — so dragon88 can deliver a more personalised experience.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may negatively affect the functionality of the dragon88 platform.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding your personal data held by dragon88:

To exercise any of the above rights, please contact the dragon88 Data Protection Officer (DPO) by email at privacy@dragon88-bangla.com or through our customer support channels. We will respond within 14 business days.

8Data Retention Period

Dragon88 retains your personal data only for as long as necessary to fulfil the stated purposes or as required by applicable Malaysian law:

• Active account data: Retained for as long as your account is active, or until you request account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with the requirements of the Malaysian Companies Act and anti-money laundering (AML) regulations.
• Identity verification records (KYC): Retained for 5 years after the account closure date in accordance with regulatory compliance requirements.
• Customer support communication logs: Retained for 3 years for dispute resolution purposes.
• Technical log data: Retained for 90 days for security and technical troubleshooting purposes.

Once the applicable retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.

9Marketing Communications & Notification Preferences

Dragon88 may send you marketing communications about promotions, special offers, and platform updates. All marketing communications are sent based on consent provided at registration or given at a later date.

You can manage the types of notifications you receive from dragon88 at any time:

• Promotional emails: Can be unsubscribed via the "Unsubscribe" link at the bottom of any of our marketing emails.
• SMS Notifications: Can be unsubscribed by contacting the dragon88 customer support team or through your account settings.
• Push notifications: Manageable through the notification settings on your mobile device or within the dragon88 app.

10Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how dragon88 handles your personal data, please contact us:

If you are not satisfied with how dragon88 has handled your privacy complaint, you have the right to lodge a formal complaint with the Personal Data Protection Commissioner of Malaysia. That said, we encourage you to contact dragon88 first so we can resolve any issues directly and promptly.

This Privacy Policy is the version last updated on 1 January 2026. Dragon88 reserves the right to update this policy from time to time. Any material changes will be communicated to members via email or in-platform notification at least 14 days before taking effect.